Refund & Return Policy

At Gulf Smart Store, customer satisfaction is our priority.


Returns Eligibility


Returns accepted within 7 days of delivery.


Product must be unused, unopened, and in original packaging.


Used cosmetic & skincare items cannot be returned for hygiene reasons.



Non-Returnable Items


Skincare & beauty products (if opened)


Supplements (if seal broken)


Custom or special-order items



Refund Process


Refunds are issued within 3–7 business days after inspection.


Refund will be issued to your original payment method.



Damaged or Wrong Item If you received a damaged or incorrect product, contact us within 24 hours with photos.